Northamptonshire’s Community Resilience Service launches new Coronavirus Support Line

Following the incredibly successful appeal last week to find volunteers to help those in need in Northamptonshire during the coronavirus pandemic, a new support line has now been launched to support the most vulnerable members of our community.

There are a large number of people across Northamptonshire who are currently in isolation for various reasons. These include individuals displaying symptoms of Coronavirus and those with existing health conditions, those who are pregnant or those aged 70 and above.

The new support line, which goes live today, allows those who cannot leave their homes under current restrictions and those who have nobody to call upon for help, to request support in getting access to food, prescriptions and other vital services that they require.

Those requiring help are asked to contact either of the following support schemes:

  • A County-wide Community Resilience Service support line on 0300 126 1000 (option 5) or email communityresilience.covid19@nhs.net offers the same type of help as Support @ Titchmarsh.  Local requests made to the County-wide service are most likely to be directed to Support @ Titchmarsh, which is registered with the County as a local support network.
  • A national support line for the extremely vulnerable.  As part of the drive to shield the extremely vulnerable, letters, emails and texts were sent out by Government last week asking individuals to register for the support they need through 0800 028 8327 or at gov.uk/coronavirus-extremely-vulnerable.  Support offered nationally is:
    1. help with medication supply (coordinated by the Department of Work and Pensions) via the community pharmacy service, and;
    2. support with food deliveries, arranged through the national supply chain.

Help with medication supply and food deliveries can also be (and is being) provided by Support @ Titchmarsh in conjunction with the Village Shop and the Titchmarsh Care and Share Facebook group.

Community Resilience Service support line:
0300 126 1000 (option 5)

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